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Delivery

What type of packaging do you use?

We understand you may wish to keep your order private. Therefore on ALL our dispatched orders, we will ensure that there is no advertising whatsoever, nor any evidence giving rise as to what may be within the package which is delivered to you. For some countries, delilivering internationally - by law we are requested to use a customs declaration which will only briefly describe the product. An example would be “insoles”.

How much does shipping cost?

Postage is calculated by weight. Postage varies from and starts from as little as $2 USD, (£1 GBP).

For heavier items such as shoe boxes, the average maximum price, regardless of quantity is usually $8 USD (£4 GBP)

Obviously prices differ depending on the ultimate destination of your order. Once you add a product to your cart and selected your location, you are able to view the postage cost of your combined order. At this stage you are able to add or take away any items from your basket before deciding to pay or not.

Our pricing is based on the current shipping rates and are updated regularly providing all customers a fair price.

How long will it take to deliver?

Posted within 1 working day via 1st class mail. Delivery time depends on your country, Please expect 2 days on average to get to your door although this does depend on your country.

Late Or Lost Deliveries

If your delivery is late arriving, please contact us and we will check our dispatch department to confirm the status of your delivery. Very often it is simply a case that delivery has been attempted and a calling card has been left. It is our customers' full responsibility of providing 100% correct/complete address. Failure of providing the correct address may result late delivery or missing parcels which tallerheels are not responsible for it.